Suggestions & Complaints

Want to make a suggestion or complaint to the practice?

Suggestions

Your comments and suggestions are important to us, please click on the link and complete the form to send them to us. Please use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please either address it in writing to the practice manager or complete this form.